Reply To: Refund

forums forums Avaris Support Refund Reply To: Refund


Bassam Tarek
Keymaster
#11014

Hi Tom,

Unfortunately your request doesn’t comply with Envato Refund Policy: https://themeforest.net/page/customer_refund_policy
Specially this part:

Why a refund may not be given

If the item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:

you don’t want it after you’ve downloaded it;
the item did not meet your expectations;
you simply change your mind;
you bought an item by mistake;
you do not have sufficient expertise to use the item;
you ask for goodwill;

Please be sure that we are here to help you if you have any questions, we will do our best to support you

Have a nice day