You’re welcome Heather, It’s my pleasure.
1- I will look into it and let you know when done.
4- I need FTP access so that I can check where this code is from. The credentials you already provided to Omar aren’t working anymore.
6- I investigated it and couldn’t find a theme issue that blocks the functionality from working. Can you please contact the plugin authors and check what may cause this problem, then let me know if they see something blocking it from the theme.
7- No worries, just provide admin panel credentials for this site as well so that I can check the issue
NEW- I would recommend using W3-Total Cache plugin. We are using this on our demo site and it speeds up the performance a lot.
Waiting for your reply.