Content Builder Erasing My ContentViewing 11 posts - 1 through 11 (of 11 total)
September 19, 2016 at 10:20 pm #10318
I’m having some major issues with the content builder. I’m creating a page that has 20 photos and 20 names. One name above each photo. In order to accomplish this and have it work well in responsive view, i created 5 sections with 4 columns in each section. This will give me a nice grid. I then filled it all in and it as i saved and make minor changes, it eventually wiped EVERYTHING. I ended up with a blank page again. So i started over going 1 row at a time. I was able to get 4 rows down and when i tried adding the 5th with columns, i wouldnt save. it kept going back ot the version with 4 sections only. Finally i decided to simply added 4 more columns to the 4th row and forget a 5th section. This how ever resulted in the deletion of my 4th now. I now have 3. WHAT IS GOING ON???September 19, 2016 at 10:21 pm #10319
To make things worse, i had saved a template when i got to 4 rows, and now that template is going too!!! I need some serious help.September 19, 2016 at 10:24 pm #10320
i just tried the export functionality of the page, and when i took that and imported the block into a new page, it only have me 2 of the sections. Even the export is acting funky.
Bishoy MelekModeratorSeptember 20, 2016 at 11:20 am #10326
I’m sorry to hear that. I think the problem which you are facing is that the max_input_vars is too low. isn’t it ? you should make it higher and try again. If the problem still exists , please provide me with admin credentials so that we can check it for you to fix it as soon as possible.
Please feel free to contact us anytime you face any problem. We will help you to achieve what you want.
My Regards,September 20, 2016 at 9:24 pm #10349
thanks for the reply. i just googled that and it sounds like it could definitely be the cause, but i found a work around by just making 1 big image of my content. it’s not ideal, but serves my purpose. thanks again
Bassam TarekKeymasterOctober 1, 2016 at 8:25 pm #10471
We have been checking your issue and we are releasing a new version next Monday which will enhance the performance of the builder a lot and prevent this issue from happening again with high max_input_vars
Will let you know once the update is released
Have a nice dayMarch 7, 2017 at 5:25 am #11178
hello. i updated this theme last week and i am still having this issueMarch 7, 2017 at 6:48 pm #11188
I’m using your 1 page demo and it was working ok for a couple days, then i started making edits to the contact section and other sections, and now the contact disappeared and each time i add it back in, it doesn’t save. I can replace the portfolio section with contact and it’s fine, but if i try adding any other section, it just never saves.March 8, 2017 at 5:31 pm #11206
I just wanted to check on this and see if anyone had any idea what could be happening?
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