Content Builder is not saving changes

  • Content Builder is not saving changes
    Viewing 9 posts - 1 through 9 (of 9 total)

  • pixelzoo
    Participant
    #4296

    Hi Omar

    We are having issues, we have made text changes using the content builder. We have found that some of the changes have been done, while other times they are not updating and sometimes we get a blank content in the editor popup. It does update a new text box. Some of the content has reverted back to prior to when changes where made, so we have removed and switched off any cache thinking that was the issue however is still unresolved.
    Please assist urgently
    Thanks
    Pixelzoo


    pixelzoo
    Participant
    #4297
    This reply has been marked as private.

    pixelzoo
    Participant
    #4304

    I do see we are running WP 4.3 – any advice?


    Omar
    Keymaster
    #4315

    Hello PixelZoo,

    Sorry for the untimely response.
    I see you are running CF 2.1.1
    Please update to the latest version (currently 2.2.3) which fixes this problem, along with other minors too

    Let me know if you need help doing so.

    Regards


    pixelzoo
    Participant
    #4333

    Hi Omar

    Thanks – I didn’t realize there was a newer version of the theme .
    It all seems to be working now that have upgraded the theme. However just one little thing on the footer I am using the contact us social icons widget – however the text box is not converting any html ie, and < span >

    Thanks
    Pixelzoo


    pixelzoo
    Participant
    #4334

    Hi Omar
    Going through the site now – the post blocks in the content builder are not working – they not showing the post on the front end.

    Thanks


    Omar
    Keymaster
    #4338

    Hello Pixelzoo,

    Yeah, looking at the file I can understand why the footer widget is doing so.
    Please edit the file themes/circleflip/widgets/contact_information.php
    and find the line 179

    and change

    <?php echo esc_html($text);?>

    to be

    <?php echo $text;?>

    Cheers


    Omar
    Keymaster
    #4347

    Hello PixelZoo,

    Thanks for your feedback
    We’ve found the issue and it will be live very soon.

    You can apply the fix for now so that you don’t have to wait
    Edit the file
    themes/circleflip/creiden-framework/content-builder/blocks/cr-post-block.php

    Find line 461
    'post_type' => 'circleflip-portfolio',
    change to
    'post_type' => 'blog' === $post_cat_type ? 'post' : 'circleflip-portfolio',

    Sorry for the time this took.

    Cheers


    pixelzoo
    Participant
    #4351

    Thanks so much – that fixed it right up!

Viewing 9 posts - 1 through 9 (of 9 total)

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