Content Builder is not saving changesViewing 9 posts - 1 through 9 (of 9 total)
September 10, 2015 at 1:42 pm #4296
We are having issues, we have made text changes using the content builder. We have found that some of the changes have been done, while other times they are not updating and sometimes we get a blank content in the editor popup. It does update a new text box. Some of the content has reverted back to prior to when changes where made, so we have removed and switched off any cache thinking that was the issue however is still unresolved.
Please assist urgently
PixelzooSeptember 11, 2015 at 11:44 am #4304
I do see we are running WP 4.3 – any advice?September 13, 2015 at 11:46 am #4315
Sorry for the untimely response.
I see you are running CF 2.1.1
Please update to the latest version (currently 2.2.3) which fixes this problem, along with other minors too
Let me know if you need help doing so.
RegardsSeptember 16, 2015 at 2:26 pm #4333
Thanks – I didn’t realize there was a newer version of the theme .
It all seems to be working now that have upgraded the theme. However just one little thing on the footer I am using the contact us social icons widget – however the text box is not converting any html ie, and < span >
PixelzooSeptember 16, 2015 at 3:00 pm #4334
Going through the site now – the post blocks in the content builder are not working – they not showing the post on the front end.
ThanksSeptember 16, 2015 at 4:16 pm #4338
Yeah, looking at the file I can understand why the footer widget is doing so.
Please edit the file themes/circleflip/widgets/contact_information.php
and find the line 179
<?php echo esc_html($text);?>
<?php echo $text;?>
CheersSeptember 16, 2015 at 6:44 pm #4347
Thanks for your feedback
We’ve found the issue and it will be live very soon.
You can apply the fix for now so that you don’t have to wait
Edit the file
Find line 461
'post_type' => 'circleflip-portfolio',
'post_type' => 'blog' === $post_cat_type ? 'post' : 'circleflip-portfolio',
Sorry for the time this took.
The topic ‘Content Builder is not saving changes’ is closed to new replies.