Content disappearViewing 15 posts - 1 through 15 (of 29 total)
July 7, 2016 at 1:17 am #9193
We bought the theme a couple months ago and inquire about the blocks disappearing… We increase the maximum input to 1000 and everything as okay until now. The problem is exactly the same even, with 1000 max input..
Could please help?July 7, 2016 at 11:22 am #9204
Could you please provide me with Admin Credentials and FTP access for your website so that I can help you fix the issue ?
My RegardsJuly 10, 2016 at 11:05 am #9216
I’m sorry about the late reply.
I checked your website and created a test page ,I found that it’s working fine.So I want to ask you about the name of the page and the number of blocks you want to create in it as an example for the problem you have faced .
My Regards,July 11, 2016 at 4:00 pm #9272
In the page “Catálogo Cozinha” we want to add more six block but they disappear.
If you wanna test, please do it in a duplicate page of “Catálogo Cozinha” due to the fact that we have customers viewing the website.
Page link: http://freitasirmaos.pt/catalogo-cozinha/
Thanks in advance.July 13, 2016 at 11:56 am #9282
PLease check out this test page http://freitasirmaos.pt/catalogo-cozinha-test/ .I tried to investigate the problem but I couldn’t as I couldn’t find the problem. PLease if you still can find the problem ; let me know To check it out more over to solve it.
Thank youJuly 14, 2016 at 5:35 am #9324
We try to change some block and add some new, after saving they disappear: http://freitasirmaos.pt/catalogo-cozinha-test/.
Our goal is to create an equal page as this one: http://freitasirmaos.pt/tabelas-cozinha/ and then change all links.
And occur other thing (http://freitasirmaos.pt/catalogo-cozinha/) we change some links, when saving redirect us to “Posts” page and blocks disappear.
ThanksJuly 14, 2016 at 2:32 pm #9325
I found you are using CF version 2.2.6 while the latest version is 2.5 ; I Think your issue has been fixed long time ago ; PLease update your copy of CF and Try again .
My Regards,July 15, 2016 at 6:30 pm #9337
Thanks, will update and then let you know.
Best regardsJuly 18, 2016 at 11:05 am #9347
Great @DAT KIS , I’m waiting to know whether the problem will be fixed or not .
My Regards,July 18, 2016 at 11:43 am #9348
He have updated the theme to the latest edition available at theme forest but the problem persist..
If you could check he would be very thankful.
Thanks in advance,
Joaquim TavaresJuly 19, 2016 at 11:28 am #9356
We are investigating the problem now and I will inform you with the updates.
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