some edits for a client (fortunella74)Viewing 9 posts - 1 through 9 (of 9 total)
February 7, 2016 at 1:36 pm #7436
I didn’t really needed to purchase the theme, since I have a new customer that came with me with the site already running with your template, he asked me to do several changes to his template, cause he was not happy with the results.
I did most of the changes he requested, however I encountered a problem:
2 of the pages + the rtl header I updated are not showing the changes I made, I see the changes “implemented” when logged to the wp-admin, however, as soon as I disconnect, no pc or mobile shows the changes made (pretty simple changes by the way – phone number update and different header display, I also changed the Revolution Slider and are I may remove it at all…)
Please help! I purchased the template only to get your support!February 7, 2016 at 1:40 pm #7441
Thanks for the post, we’ll do our best to help you get the results you want for your client.
Please allow me admin access on the WordPress installation and the links for the 2 pages
any additional details about the edit itself will be useful
RegardsFebruary 7, 2016 at 5:06 pm #7458
Thanks for update.
I couldn’t log in though! it didn’t work.
Also please let me know what are the edits that are not showing
RegardsFebruary 7, 2016 at 5:21 pm #7460
I am sorry, but I couldn’t log in with the new password.
I don’t know what’s wrong. can you please try it for me, by copying the details you provided?
Please consider creating an account for me with the email firstname.lastname@example.org, which you can surely delete after I check
ThanksFebruary 7, 2016 at 6:00 pm #7461
Sure, np, done, the password should be in your inboxFebruary 7, 2016 at 10:15 pm #7463
sorry I granted you access to the test version of the site, is off-line… I really apologize.
Anyway, it seems that in the meanwhile I was able to fix some of the problems, I need to check the phone again, but I will be able to do it only tomorrow.
I will be in contact tomorrow to inform you if it worked out.
I appreciate your help in the meanwhileFebruary 8, 2016 at 10:04 am #7468
Thanks for your follow up, I am glad it worked out, wish I was of more help!
Please let us know if you need our help in any other issue 🙂
I’ll close this topic for now, so please use a new topic whenever needed
Have a great day!
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