some edits for a client (fortunella74)

  • some edits for a client (fortunella74)
    Viewing 9 posts - 1 through 9 (of 9 total)

  • Omar
    Keymaster
    #7436

    Hello,

    I didn’t really needed to purchase the theme, since I have a new customer that came with me with the site already running with your template, he asked me to do several changes to his template, cause he was not happy with the results.

    I did most of the changes he requested, however I encountered a problem:

    2 of the pages + the rtl header I updated are not showing the changes I made, I see the changes “implemented” when logged to the wp-admin, however, as soon as I disconnect, no pc or mobile shows the changes made (pretty simple changes by the way – phone number update and different header display, I also changed the Revolution Slider and are I may remove it at all…)

    Please help! I purchased the template only to get your support!


    Omar
    Keymaster
    #7441

    Hey fortunella74,

    Thanks for the post, we’ll do our best to help you get the results you want for your client.

    Please allow me admin access on the WordPress installation and the links for the 2 pages
    any additional details about the edit itself will be useful

    Regards


    fortunella74
    Participant
    #7455
    This reply has been marked as private.

    Omar
    Keymaster
    #7458

    Hey Fortunella,

    Thanks for update.
    I couldn’t log in though! it didn’t work.

    Also please let me know what are the edits that are not showing

    Regards


    fortunella74
    Participant
    #7459
    This reply has been marked as private.

    Omar
    Keymaster
    #7460

    Hello Fortunella,

    I am sorry, but I couldn’t log in with the new password.

    I don’t know what’s wrong. can you please try it for me, by copying the details you provided?
    Please consider creating an account for me with the email omar.elrouby@creiden.com, which you can surely delete after I check

    Thanks


    fortunella74
    Participant
    #7461

    Sure, np, done, the password should be in your inbox


    fortunella74
    Participant
    #7463

    Hello,

    sorry I granted you access to the test version of the site, is off-line… I really apologize.

    Anyway, it seems that in the meanwhile I was able to fix some of the problems, I need to check the phone again, but I will be able to do it only tomorrow.

    I will be in contact tomorrow to inform you if it worked out.

    I appreciate your help in the meanwhile


    Omar
    Keymaster
    #7468

    Hey Fortunella,

    Thanks for your follow up, I am glad it worked out, wish I was of more help!

    Please let us know if you need our help in any other issue 🙂

    I’ll close this topic for now, so please use a new topic whenever needed

    Have a great day!

    Cheers

Viewing 9 posts - 1 through 9 (of 9 total)

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