Import/Export page not workingViewing 14 posts - 1 through 14 (of 14 total)
November 4, 2015 at 12:58 am #5931
We are using your template “Circle Flip” and need to export several pages to a new wordpress installation (Page replacement). The thing is, we already installed the latest version of the template but when trying to import the building blocks and clicking “done” it doesn’t import anything.
Is there some kind of bug about this feature?
Thank you for all the help you can provide in this matter.
Have an excellent day!November 4, 2015 at 3:41 am #5937
In addition to this error, every page i create (including demo pages, excepting the frontpage) throws a 404 Page not found error.
I don’t know why this template is making this errors in the new installation. Please help!November 4, 2015 at 12:16 pm #5949
Thanks for using Circle Flip,
I tried to login to investigate the issue but the credentials you provided aren’t working. Please make sure of them and reply back to me.
Also, can you provide some links of the pages you mentioned? so that I can check them directly.
Thanks a lotNovember 4, 2015 at 10:38 pm #5961
You are welcome, It’s my pleasure to help you
For the website, I logged in successfully. At first the problem was happening yes. I visited the Settings -> Permalinks and just saved the settings without changing them. Sometimes WordPress needs to re-consider the pages links. the problem disappeared now as I see. I created a new page and added it to the menu and made sure it works. I removed all of this no worries.
Please make sure that the 404 issue is resolved now.
For the website speed, I guess it’s a hosting problem. It’s working normally on our demo and other demos we see from our clients. Maybe you’ll need to upgrade the hosting plan or pick another host. There are many WordPress hosts that are both powerful and with good prices. Mediatemple and WPengine are good ones.
Let me know if you need anything further.November 4, 2015 at 10:41 pm #5962
Hi there Amr,
Did you see the problem with the import/export feature of the page builder??November 4, 2015 at 10:47 pm #5963
Yes, I tried to import a page I have here (Look for a page named Imported Magazine), and it worked normally. Would you please try again and if it occurred then I will need to take a look at what are you importing.November 4, 2015 at 11:19 pm #5964
Well.. it still failing… maybe its because the page im trying to import is from a previous version of the theme?? If you need i could send you a file containing the code generated by the exporter of the page builder.November 4, 2015 at 11:29 pm #5969
Email sent with the attachment. I hope it is something easy to fix. Thank you very much for all the help.November 5, 2015 at 12:06 pm #5994
Thanks Mario for sending the file.
Yes, the problem is because of different versions. At some point we enhanced the import/export module performance. You have now 2 options, either update the old website and export normally after that. Or, use the theme version from the old website in the new website and then update it when you are done (this is more safe than updating the old live website)
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