Install Fails in WP 4.7.1

  • Install Fails in WP 4.7.1
    Viewing 15 posts - 1 through 15 (of 15 total)

  • vwebhost
    Participant
    January 18, 2017 at 11:24 pm #10922

    Have tried to install Circle Flip multiple times in our WP version 4.7.1 and fails with both full site files download and with installable files.

    Any Ideas??? Need help.


    Mohamed Nabil
    Moderator
    January 19, 2017 at 3:53 pm #10923

    Hello vwebhost,

    Could you please send us your ftp credentials, and your website link? And we will check it.

    Thanks


    vwebhost
    Participant
    January 25, 2017 at 9:20 pm #10924
    This reply has been marked as private.

    vwebhost
    Participant
    January 25, 2017 at 9:24 pm #10926
    This reply has been marked as private.

    Mohamed Nabil
    Moderator
    January 26, 2017 at 12:17 pm #10927

    Hello vwebhost,

    Your reply is private.
    Now when i try to login i get this error

    Response:	421 Home directory not available - aborting
Error:	Could not connect to server

    Can you make sure its working and let me know once you fix it?
    This should help you:
    https://www.siteground.com/kb/how_to_fix_421_home_directory_not_available_aborting_error/

    Waiting for your reply


    vwebhost
    Participant
    January 26, 2017 at 6:44 pm #10928
    This reply has been marked as private.

    Mohamed Nabil
    Moderator
    January 26, 2017 at 6:49 pm #10929

    Ok the ftp account worked now, Can you send me the WordPress admin login as well ?


    vwebhost
    Participant
    January 26, 2017 at 7:11 pm #10930
    This reply has been marked as private.

    Mohamed Nabil
    Moderator
    January 26, 2017 at 7:15 pm #10931

    Okay the login credentials are working.
    Will be checking it and get back to you.

    Thanks for your patience


    Mohamed Nabil
    Moderator
    January 26, 2017 at 11:13 pm #10932

    Hi vwebhost,

    I just uploaded the theme via your FTP, then activated it, and it worked normally no issues appeared!
    Start building your site, and let me know if you face any problem.

    Cheers


    Mohamed Nabil
    Moderator
    January 26, 2017 at 11:14 pm #10933
    This reply has been marked as private.

    vwebhost
    Participant
    January 27, 2017 at 12:03 am #10934
    This reply has been marked as private.

    Mohamed Nabil
    Moderator
    January 27, 2017 at 4:29 am #10935

    Check this link it will help you to install the demo you want
    http://docs.creiden.com/circleflip/demo-installation/


    vwebhost
    Participant
    January 27, 2017 at 5:42 am #10936
    This reply has been marked as private.

    Mohamed Nabil
    Moderator
    January 29, 2017 at 11:47 am #10946

    Hi vwebhost,

    Sorry for the late reply.
    Don’t worry about this notification.
    You can import our hosting slider example from the revolution slider admin page:
    https://support.creiden.com/wp-content/uploads/2017/01/hosting.zip

    Let me know if you want help regarding doing it.

    Thanks

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