Page Builder editor error – can’t edit columns od blocks

  • Page Builder editor error – can’t edit columns od blocks
    Viewing 13 posts - 1 through 13 (of 13 total)

  • yachtmaster
    Participant
    #3548

    Hi!
    First of all thank you for the great theme.
    I have problem with theme functionality.
    I can drag and drop the feature(column or block) inside the editing area but when I click on EDIT for that feature, all that I get is grey layer on top of all page and I can not click on anything. All I can do is hit Esc button to exit something that I can not see.
    Here is the link of print screen so you could see actually what is happening:
    http://s16.postimg.org/jmzo77qmd/editor_error.jpg

    I’m using new version of Chrome browser.
    Thank you.


    yachtmaster
    Participant
    #3549

    I’ve found one ticket with simmilar issue. I’ve downloaded jQuerry file you provided for that guy and after I set it into my js folder for content builder – content builder was broken, so I returned my old .js file.
    File is:
    aqpb3.9.js – 92kb in size


    yachtmaster
    Participant
    #3550

    Now I also see that my column is 6/12 big, I can not resize it.
    Come blocks also can not be resized.


    Omar
    Keymaster
    #3553

    Hello YachtMaster,

    Thank you for the detailed report 🙂

    In fact the file added in the other post was probably uploaded incorrectly, let me amend this by uploading another one here.
    “you can skip this error (even without changing the file) by adding features with clicks instead of dragging them down”
    js File: http://support.creiden.comwp-content/uploads/2015/03/aqpb3.9.js.zip

    Re sizing the Columns:
    I hope this short video helps http://youtu.be/qoRGWNoQTHw?t=3m30s

    Cheers.


    yachtmaster
    Participant
    #3554

    I’ll try to upload this file onto my repository. I’m back in a minute.


    yachtmaster
    Participant
    #3555

    Builder is now messed up after I uploaded new .js file you sent me.
    Here is what happened:
    http://s17.postimg.org/pd37f2hjj/editor_error2.jpg

    Nothing is clickable…


    Omar
    Keymaster
    #3560

    I see,

    We will investigate this issue, as we do, please revert back to your old .js file, and we’ll update you once we’re done.
    To use the Content Builder with no “greying out” editors, please use the “mouse click” instead of the “drag”

    Let me know if that doesn’t work either.

    P.S: I’ve sent another version of the file to the email you used upon subscription, give it another try if you’d like.

    Regards


    yachtmaster
    Participant
    #3565

    Blocks weren’t links, it was not possible to click on them. Just images. No action on those images.
    I’ll try file you sent on e-mail in next hour.


    yachtmaster
    Participant
    #3571

    File you sent in e-mail is the same like the one you uploaded. Not working.
    I’ve put back my .js file that is 92kb big and I’ve tried to import blocks just by clicking on them, no drag and drop.
    That works.
    Still it would be cool to solve the issue if you drag and drop items.
    Feel free to notify me with the reply when you solve this issue.

    One small extra question, couldn’t find checkbox inside the theme options to remove the search button in the menu. Is there the one? If not, could you provide me with extra CSS to not to show the search button?

    Thanks!


    Omar
    Keymaster
    #3572

    Hello YachtMaster,

    Will definitively work on solving the issue, and will update you and all other users with the fix.

    Yes the CSS for hiding the Search button would be

    li.searchFormIcon {
    display: none;
    }

    Regards


    yachtmaster
    Participant
    #3573

    Thanks!

    Hope that you’ll solve this issue. Have a nice day!


    yachtmaster
    Participant
    #5358

    Hi Omar.
    Just quick bump, have you worked on this thru last theme updates?


    Omar
    Keymaster
    #5406

    Hello YachtMaster,

    Are you still facing the problem of dragging blocks into the editor area?
    Please allow me into a page with the issue to check it out on your installation, I couldn’t replicate it on my server.

    Should have been fixed as of 2.2.6

    Regards

Viewing 13 posts - 1 through 13 (of 13 total)

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