Page builder text blocks paragraphs being removed on save

  • Page builder text blocks paragraphs being removed on save
    Viewing 8 posts - 1 through 8 (of 8 total)

  • leojez
    Participant
    #5250

    Hello,

    I’m just having one problem with the text block in page builder. When I save and then return to the text block, all my br and paragraphs get removed. All sentences are pushed but onto one line. Any chance of fixing this please?


    Omar
    Keymaster
    #5291

    Hello LeoJez,

    thanks for the heads up
    We’re currently looking into it and we’ll get back to you once we fix it 🙂

    Cheers


    leojez
    Participant
    #5381

    Hello, any idea when this will be fixed, please?

    Thanks!


    Omar
    Keymaster
    #5409

    Hello Leojez,

    I don’t have an exact time frame, but it shouldn’t be long.
    If you’re in a hurry, please let me know what’s your aim for the text area (send me text and specify where you want line breaks), and allow me to try to get it done

    Regards


    leojez
    Participant
    #5412

    Hi Omar,

    It’s lots of text blocks and we need to be able to make frequent adjustments. We’ll have to wait for your fix.

    When you say is won’t be long, does that mean a few days, or weeks, months?

    Alternatively, how can I manually add breaks and paragraphs, while waiting for the fix?

    Thanks.


    Omar
    Keymaster
    #5427

    Hello Leojez,

    We’ll need to identify the cause and fix it.
    You can help speeding the process up by allowing me into the admin panel and pointing me to the exact block that’s acting this way.
    Also please let me know where you need to add line breaks

    Cheers


    leojez
    Participant
    #5798

    Hi Omar, I’m bumping this as the issue still hasn’t been fixed.

    Thank you.


    Omar
    Keymaster
    #5814

    Hello Leojez,

    Thank you for the reminder,

    Please replace the following files

    creiden-framework/content-builder/blocks/aq-tabs-block.php
    creiden-framework/content-builder/blocks/cr-features-home.php
    creiden-framework/content-builder/blocks/cr-icon-box.php

    with the ones attached

    http://support.creiden.comwp-content/uploads/2015/11/blocks.zip

    Sorry for the late response here.

    Cheers

Viewing 8 posts - 1 through 8 (of 8 total)

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