plugins cannot be install

  • plugins cannot be install
    Viewing 15 posts - 31 through 45 (of 64 total)

  • Mohamed Nabil
    Moderator
    #11473

    Ok awissam we got what you mean, but first we have been struggling creating another site in your WordPress using the wp-multisite due to configuration problems for the wp-multisite on iis server.

    So you need to contact your host support and ask them to give you the web.config file for your WordPress multisite installation.

    Once the multisite is working, I will do the rest for you.

    Thanks


    awissam
    Participant
    #11474

    Sir,
    I do not know why we do not understand each other.
    I will ask a few questions to be able to decide what I do after:
    – does the multi-site plugin respond to my request? I mean having a flag switcher on my site and to be able to translate my pages manually
    – does the fact of having used as it now (multisite) changes something for my site administration? Changes something for the customers?
    – if I keep it as it is now, can I install other plugin for Multilanguage purpose?

    thanks


    Mohamed Nabil
    Moderator
    #11475

    Sir,

    I got what you mean, there is no misunderstanding!

    In order to do you requests, your site has to be multisite.

    Responding to your questions:
    1. Yes it responds to your requests, and you should have the multisite to do this.

    2. It won’t affect anything for the customers, except the website URL will be http://www.jamhourendowment.org/fr for the french version. Each site(English & French) will have it’s own admin panel for editing it’s content separately, knowing that the content will be connected. You can read more about how wp-multisite works if you are interested.

    3. Now you only have 1 site, so you decide either to be EN/FR.

    The main problem at your site is that your server “windows server” refuses to be a multisite which prevents us from adding multilingual plugin, So what we propose is to contact your host support and ask them to activate the multisite from their end, we believe that this is the fastest solution

    Thanks


    awissam
    Participant
    #11476

    thank you sir

    1. if i want my default language to be FRENCH, and i dont’ want to have /fr form my default language, it is possible?

    regarding the issue of windows server, I didn’t well understand: actually all if fine, and it i working, why you ask me to contact goDaddy and activate the multisite? it is already activate it, no?

    thx for your help


    Mohamed Nabil
    Moderator
    #11477

    If you want the default website to be French, yea this is possible, and the English version will be /en or whatever URL you prefer.

    No, the multisite is not working right now, the plugin is only activated, but i am not able to create a new working one.
    If you take a look here: http://www.jamhourendowment.org/wp-admin/network/sites.php
    You can see that I have created a new site but when i try to visit it, it’s 404. And that’s the issue, the new website is detected as a broken(not found) page.


    awissam
    Participant
    #11478

    sir
    i can give you the file wp-config.php, i have the access
    is that all what you need?


    Mohamed Nabil
    Moderator
    #11479

    No need, you have already provided the ftp access, that gave us access to the wp-config.php.
    We tried the required setup here: http://www.jamhourendowment.org/wp-admin/network/setup.php

    But it didn’t work, and we have tried some proposed solutions after searching the issue, and none has worked, that’s why we need the host support to give us the correct configuration for the multisite.


    awissam
    Participant
    #11484

    that’s what the support told me today:

    as I checked this is something needs to be reviewed by you as template and plugin cannot be supported by us,
    As they are of third party.
    You need to check with the coding

    As I checked with my team, we cannot help you on third party plugins and templates.You need to check with your plugin and template provider.

    WHAT shall I do now ???


    Mohamed Nabil
    Moderator
    #11486

    Hmmm, is it possible to provide us the login to your host in a private reply? we need to check the settings.

    By the way, the issue is server configuration related not the theme, but we will do our best to make your website running as you expect.


    awissam
    Participant
    #11487
    This reply has been marked as private.

    Mohamed Nabil
    Moderator
    #11488

    No problem 🙂 we are here to help

    Is it godaddy? because we tried and “Authentication failed. You entered an incorrect username or password.”


    awissam
    Participant
    #11489
    This reply has been marked as private.

    Mohamed Nabil
    Moderator
    #11492
    This reply has been marked as private.

    awissam
    Participant
    #11494
    This reply has been marked as private.

    Mohamed Nabil
    Moderator
    #11495
    This reply has been marked as private.
Viewing 15 posts - 31 through 45 (of 64 total)

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