Portfolio page / no content with Safari

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  • Portfolio page / no content with Safari
    Viewing 5 posts - 1 through 5 (of 5 total)

  • afmk
    Participant
    #10771

    new topic for a better followup
    (http://support.creiden.com/forums/topic/protfolio-page/page/2/):

    Hello, we installed the Update for the theme and portfolio plugin and it works. But the content is not displayed with Safari or Safari mobile.

    Our Website: http://student-hng.net/schulen-und-programme/

    Can you please look at this and maybe help me?

    Thanks

    ——————-
    Mohamed Nabil:

    Hi afmk,

    I’ve checked your site on Safari on Mac and iphone and it was working normally … can you send me a screenshoot of the issue?

    ——————–
    afmk:

    Hi,
    here is a link for the screenshot.

    http://student-hng.net/wprhng/wp-content/uploads/2016/12/screenshot-student-hng.png

    The problem is that the content is contained in the source code, but only a white screen is displayed.

    ———————
    mohamed:

    Weird, that’s not what i see … can u send a screenshot from your console ? as it’s hard to debug an issue i can’t see

    ———————
    afmk:

    I do not know exactly what you need, but here is a screenshot:

    http://student-hng.net/wprhng/wp-content/uploads/2016/12/screenshot-student-hng-2.png

    ———————
    mohamed:

    Yes, that’s what i wanted to see … Can you try opening it from another device ?

    ———————
    afmk:

    I can open the page without problems with Google Chrome, Edge and Firefox under Windows 10 and Android. Only the Safari browser makes problems. We were made aware of this problem by two customers who wanted to visit the website with an iPhone and an iMac. And we still have an old iMac here, on which the site also does not work.

    Or do you want the console from another browser?

    Here is a link from the Chrome console: http://student-hng.net/wprhng/wp-content/uploads/2016/12/screenshot-student-hng-3-chrome.png

    ———————
    mohamed:

    Hmmm, well try opening this link from your device on Safari, and tell me whether u still see the same issue or not


    afmk
    Participant
    #10773

    This page has the same issue. I just see an empty content. The height to the footer is variable, but the content is not displayed.


    Mohamed Nabil
    Moderator
    #10777

    Hi afmk,

    Can you try disabling your plugins ? to check if there is a conflict.


    afmk
    Participant
    #10778

    I disabled all plugins, but i still have the same issue.

    I’ve also opened your link and there is the same problem. The portfolio content is not displayed with Safari.


    Mohamed Nabil
    Moderator
    #10779

    Okay … which version of safari do you use?

Viewing 5 posts - 1 through 5 (of 5 total)

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