Problem with FAQ

  • Problem with FAQ
    Viewing 14 posts - 1 through 14 (of 14 total)

  • aparisi
    Participant
    #886

    Hi, I’ve a problem with FAQ block.
    I can’t view from the second FAQ, but I view only the first. Can you help me? Thanks


    Omar
    Keymaster
    #889

    Hey aparisi,
    Can you provide us with the url?
    WP admin access and FTP might be needed so please add access in a private message as well.

    Cheers.


    aparisi
    Participant
    #893

    The page is http://www.rgspneumatici.it/consigli/
    I’m under Linux. With Chromium I haven’t problem. With Firefox I view only the first FAQ.
    Thanks


    Omar
    Keymaster
    #919

    Hey aparisi,
    we can’t view your website, as it says “under maintenance”.
    is the problem still there?


    aparisi
    Participant
    #947
    This reply has been marked as private.

    Omar
    Keymaster
    #951

    Hello aparisi,
    I have viewed the FAQ and added two more to confirm. I can’t seem to replicate the problem from my side.
    Can you please test it again, and please do a hard refresh (clear all cache) and test it again?
    http://wiki.scratch.mit.edu/wiki/Hard_Refresh
    Thanks for your patience.


    aparisi
    Participant
    #956
    This reply has been marked as private.

    Omar
    Keymaster
    #957

    Thanks aparisi for reporting this, your feed back revealed a cross browser bug, FireFox seems to hide half of the FAQ blocks indeed, will assign this now and update you once it is fixed.
    Thanks again.


    Omar
    Keymaster
    #1019

    Hey aparisi,
    Bug fixed and will be included in the upcoming update, however, you can solve it now by adding the following code to your Custom CSS section found at Appearance >> theme options >> General Settings >> Advance

    .faqItem{
    -webkit-transform: none !important;
    -moz-transform: none !important;
    -o-transform: none !important;
    -ms-transform: none !important;
    }

    you can remove it after the update, I tried applying the fix myself, but the credentials were not correct.

    Cheers.


    aparisi
    Participant
    #1021

    Hi Omar, thanks for the fix. I tried the page with Firefox and Chrome, it works 🙂
    Do you have test the fix with other browsers?
    Thank you


    Omar
    Keymaster
    #1022

    Hey,
    Yes, it was tested on chrome, FF, opera, IE and safari 🙂

    Please report any bugs if any, your feedback helps make Circle Flip better.

    Cheers.


    aparisi
    Participant
    #1079
    This reply has been marked as private.

    Omar
    Keymaster
    #1084

    Hey aparisi,
    You can hide it using Custom CSS
    Please add the following code in the Custom CSS section

    .filter-options{
    display:none;
    }

    Cheers.


    Omar
    Keymaster
    #1148

    Hey aparisi,

    I will close this topic for now to keep issues separated, please create a new topic if you need to 🙂

    Cheers.

Viewing 14 posts - 1 through 14 (of 14 total)

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