stable internet connection

  • stable internet connection
    Viewing 15 posts - 1 through 15 (of 22 total)

  • rpvdlcom
    Participant
    #10035

    An error occured while getting the demo data, please contact your hosting to increase the max_execution_time (usually 300) and make sure that you have a stable internet connection and try again.


    rpvdlcom
    Participant
    #10036
    This reply has been marked as private.

    Bassam Tarek
    Keymaster
    #10037

    Hi @rpvdlcom ,

    I can’t access the website, can you please make sure from the url ?

    Thanks a lot


    Bassam Tarek
    Keymaster
    #10041

    Aha i got it, it is .nl instead of .com


    Bassam Tarek
    Keymaster
    #10042

    I just clicked on import Hotel Demo and it is imported normally, nothing wrong with it

    If you are trying to import a demo that is taking longer time “like the photography or the main demo for example as they have larger images” then you will need to increase the max_execution_time of server website, After investigating your website i found that you have max_execution_time set to 50, for larger demos you might need to ask your server provider to raise it to 300

    Let me know if there is anything else i can help you with

    Thanks a lot


    Bassam Tarek
    Keymaster
    #10043

    Hi @rpvdlcom,

    Please allow me some time to make sure that everything is imported properly and then I will get back to you, most probably tomorrow in the morning

    Thanks for your patience


    rpvdlcom
    Participant
    #10045

    Hi Bassam,

    thanks, i will wait for you, because i look now and i think there is still an problem… if the site not working because of a service issue please let me know than i will contact the service provider if they can do something.

    if not… than we need to look for a other solution.

    thanks!


    Bassam Tarek
    Keymaster
    #10048

    Hi @rpvdlcom,

    The solution is that you contact the server provider and ask them to increase the max_execution_time to 300 and try the import again

    please let me know the result

    Best Regards


    rpvdlcom
    Participant
    #10067

    I ask them…
    and i get a reaction that its not possible by them.

    what now?


    Bassam Tarek
    Keymaster
    #10068

    We are currently investigating the issue and i will get back to you very soon most probably we will release a new update

    Thank you


    rpvdlcom
    Participant
    #10069

    please! because otherwise i get an time problem with my customer…

    thanks!


    Bassam Tarek
    Keymaster
    #10070

    Issue fixed,

    We fixed it at your side and we will upload a release for everybody to use shortly

    Please check your website, we imported the hotel demo for you

    Stay tuned for the next update
    Best Regards


    rpvdlcom
    Participant
    #10071

    its amazing thanks!
    is it possible to download the Corporate Demo?


    Bassam Tarek
    Keymaster
    #10072

    Sure, i imported it for you now

    feel free to add your content


    rpvdlcom
    Participant
    #10073

    thanks Bassam!

Viewing 15 posts - 1 through 15 (of 22 total)

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