Text Box disappearing or not showing up when selected to edit

  • Text Box disappearing or not showing up when selected to edit
    Viewing 3 posts - 1 through 3 (of 3 total)

  • jesenia
    Participant
    #10224

    Hello,

    In the content builder when I select to edit the text box, sometimes a blank screen pops up rather than the editing box. The menu is still showing at the top but I have to either hit the back button, close the page all together or select “view page” to get out.

    This started occurring in the recent past, but I am noticing that it is happening more frequently now. I cleared my cache, reset me browser and logged and out. I also have the 3.1.2 version installed and the newest WordPress.

    Not sure why it’s happening? The text box I most recently noticed making this happen, is one that was duplicated. Maybe that’s why?

    regards


    Bishoy Melek
    Moderator
    #10239

    Hello @jesenia,

    Could you please provide me with Admin credentials to your website so that I can check it for you ?

    My Regards,


    Bishoy Melek
    Moderator
    #10254

    Hello @jesenia,

    I’m checking if you are still facing this issue .

    My Regards,

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Text Box disappearing or not showing up when selected to edit’ is closed to new replies.