Theme installationViewing 11 posts - 1 through 11 (of 11 total)
August 22, 2014 at 5:48 pm #1575
I purchased your theme and look forward to using it. However, I am having difficulty installing to WordPress via my Godaddy hosting account. I have uploaded the compressed download and extracted the files to my wp-content/themes folder, and the theme is available to activate in the WordPress dashboard, but something seems to be missing. Perhaps something with the style sheet or image files? Your assistance will be greatly appreciated. Thank you!
wms.jmcoleman.netAugust 23, 2014 at 4:43 am #1589
Could you please send us your admin access as a private reply, and we will investigate this for you ?
RegardsAugust 25, 2014 at 6:56 pm #1685
Sir, What’s the link of the website ?
ThanksAugust 27, 2014 at 10:51 am #1732
We tried uploading the theme through admin but that failed, so we need the ftp password as well.
ThanksAugust 28, 2014 at 8:26 pm #1759
Would you please provide an update on the status of this issue?
Thank youAugust 29, 2014 at 2:43 pm #1764
We are working on it Sir. We will let you know once we have fixed it.
Thanks for your patienceAugust 29, 2014 at 3:14 pm #1765
We have found the problem and now fixed, it was a permission problem from your side.
So now you can enjoy building your theme. If you face any problem let us know and we will gladly help you.
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