WooCommerce – Multiple Entries

  • WooCommerce – Multiple Entries
    Viewing 9 posts - 1 through 9 (of 9 total)

  • andypatten
    Participant
    #6138

    Hi,

    Having a slight problem with WooCommerce and I wondered if you can help.

    Firstly, everything seems to be working fine, until I get to the Cart. Then I have two “Proceed to Checkout” options and two Baskets. One a Box and the second as just a line of text.

    Then when you move onto the payment page, I seem to get two payment method boxes.

    I’ve noticed I’m not the only person having this issue as there is another support case opened on this forum. However I thought I’d not jump on theirs and start a fresh one. With some more details from what I’ve learnt today.

    1. Disabling plugins, makes no difference.

    2. If I replace all outdated template files in WooCommerce folder with the ones from the template file in the WooCommerce plugin. It fixes the problem, however the style is then all over the place.

    If you have any ideas on the problem, please let me know. As it’s starting to annoy more greatly.

    Thanks

    Andy


    Amr Essam
    Keymaster
    #6144

    Hello Andy,

    Thanks for reporting the issue.
    Would you please provide your admin credentials to your website in a private reply so that I can let the dev team check the issue and get back to you faster?

    Cheers


    andypatten
    Participant
    #6146
    This reply has been marked as private.

    Amr Essam
    Keymaster
    #6148

    Hey Andy,

    I figured out the issue. It’s because of an update to Woo-commerce plugin where they changed the structure of the cart page. We will be rolling an update recently to handle their latest updates. Till this moment, please replace the cart.php file found in
    themes/circleflip/woocommerce/cart.php with the following file (please extract the .rar file)
    http://support.creiden.comwp-content/uploads/2015/11/cart.rar

    let me know if this fixes it.
    If you found any other issues in Woo-commerce, please report them to us to make sure we cover all those issues in the upcoming release.

    Cheers


    andypatten
    Participant
    #6164

    Hi,

    Yes that’s perfect, fixed the problem on the Cart page, however there is still the issue on the Checkout page.

    2 x payment method boxes and place order boxes.

    I’m guessing it’s a similar issue?

    Andy


    Amr Essam
    Keymaster
    #6175

    Thanks Andy for reporting this as well, here is the fix
    please replace the review-order.php file found in

    themes/circleflip/woocommerce/checkout/review-order.php

    with the following file (please extract the .rar file)

    http://support.creiden.comwp-content/uploads/2015/11/review-order.rar

    Kindly go through the whole process again on your site to make sure everything is working normally. I have tested it here and it’s all fine, but double-checking is always useful 😉

    Cheers


    andypatten
    Participant
    #6182

    Hi Amr,

    Yes, perfect that seems to have fixed the problem! I’ve run through a purchase and it all seems to be functioning correctly now. One slight issue and this is only because I’m picky.

    There is no gap between the place order button and the footer. Please see screenshots below.

    Correct Cart Page

    https://www.dropbox.com/s/7n0iyc81f447bzv/Screenshot%202015-11-11%2013.58.06.png?dl=0

    Incorrect Review Order Page
    https://www.dropbox.com/s/ncmsenlrl5c7qsp/Screenshot%202015-11-11%2013.59.29.png?dl=0

    I hope you know what I mean?

    Thanks

    Andy


    andypatten
    Participant
    #6183

    Also we have the “Your Order” twice.


    Amr Essam
    Keymaster
    #6218

    Hello Andy,

    For the button, please add the following css code to the Theme Options -> General Settings -> Advance -> Custom CSS Code


    input#place_order {
    margin-bottom: 30px;
    }

    For the “Your Order” issue, replace the same previous file with this new one:
    http://support.creiden.comwp-content/uploads/2015/11/review-order_2.rar

    And Let me know if those resolved your issues

Viewing 9 posts - 1 through 9 (of 9 total)

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