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Forum Replies Created

  • Viewing 15 posts - 1 through 15 (of 108 total)

  • Mostafa Yasser
    Moderator
    in reply to: DEVLPO ERROR #12000

    Sorry you’re facing this issue.

    We usually would fix this type of issues as a paid job since it is not related to our theme.

    For more details (Hours required, cost), you can send us a mail at Info@creiden.com with the issues details and we will send you a quotation as soon as we can.

    Best Regards


    Mostafa Yasser
    Moderator
    in reply to: FONT ISSUE #11953

    Hello,

    Can you please send your admin credentials in a private reply? And we will fix it for you.

    Thanks


    Mostafa Yasser
    Moderator
    in reply to: social media icons #11952

    Hello Mano,

    You can replace the “Social icons” element in the header builder with the “AD” element and upload any icon you would like.
    Just make sure to use the right alignment.

    Let me know if you need anything else
    Have a nice day


    Mostafa Yasser
    Moderator
    in reply to: Main demo doesn4t appear after installation #11896

    Hello,

    This happens due to an option in the WordPress settings, you can change at Settings >Reading > Home Pages displays.

    I have selected “home page” for now to make sure it’s working.

    Let me know if you need anything else
    Best Regards.


    Mostafa Yasser
    Moderator
    in reply to: Target – blank from announcement block button #11867

    Hello,

    Yes, you will still be able to download new versions even when your support runs out.

    And sure, you can send us remote access and we will handle the updates for you.

    Let me know if you need anything else
    Best Regards


    Mostafa Yasser
    Moderator
    in reply to: Can't Publish Posts – Stuck in Draft #11858

    Hello,

    Could you please send your admin credentials in a private reply? And we will check it.

    Thanks


    Mostafa Yasser
    Moderator
    in reply to: Edit section is full black #11857

    Hello

    Which browser are you using? And can you please test it on Google Chrome?

    If it doesn’t help, could you please send your admin credentials in a private reply? And we will check it.

    Thanks


    Mostafa Yasser
    Moderator
    in reply to: Page builder Text issues #11851

    Sure, you can send your video to support@creiden.com

    Thanks


    Mostafa Yasser
    Moderator
    in reply to: Page builder Text issues #11842

    Hello

    Which WordPress & Circleflip versions are you using?

    Thanks


    Mostafa Yasser
    Moderator
    in reply to: Button and social icon on Header #11840

    Hello,

    I would like to know which alignment option have you chose.

    If you’re not familiar with the alignment options, please go to Appearance>Header Builder> Edit “Social Icons”.

    If you’ve already chose alignment option as “End”, Can you please send your admin Credentials in private reply? And we will check it

    Thanks


    Mostafa Yasser
    Moderator
    in reply to: Slider Revolution activation error #11837
    This reply has been marked as private.

    Mostafa Yasser
    Moderator
    in reply to: Problem with activating my license #11834

    Hello,

    Sorry for the late reply,
    Can you please explain further what happened with your website or send us a screenshot? Whether it’s down or just a pop up to re-activate your support licenses?

    And please send us the activation code for the 2 licenses you own in a private reply.

    Have a nice day,
    Thanks


    Mostafa Yasser
    Moderator
    in reply to: Colour hyperlinks #11780

    You can’t write the hover css inline, you have to add it the way we provided in the previous reply.
    Since you couldn’t do it, you can send us your admin access in a private reply, and we will do it for you.


    Mostafa Yasser
    Moderator
    in reply to: Colour hyperlinks #11778

    Hello,
    Sorry for the late reply

    First, you need to give the block you want to change a custom ID. To add it you need to edit the block you want to change and you will find a text box to add your ID

    After adding your ID , you can use this code

    #your-id a:hover {
    color: #8dc61e;
    }

    Change the color value to match the color you need.

    If you’re facing any issue doing it, you can send us your admin login and we will do it for you.

    If you need anything else, please let me know
    Best Regards,


    Mostafa Yasser
    Moderator
    in reply to: menu items have different colours #11775

    Hello Alex,

    We have added a custom css to unify the colors.

    Can you please check it and let us know if it fixes your issue?

    Waiting for your reply,
    Thanks

Viewing 15 posts - 1 through 15 (of 108 total)